FAQ
When will I receive my order?
After dispatching, prepaid ready to ship orders take 2-7 working days to get delivered depending on the pincode. COD orders take 3-10 working days to get delivered depending on the pincode.
Pre-orders take upto 20-25 days to be shipped
Do you ship internationally?
Yes we do. You can place your order directly from the website (shipping charges will be included at checkout) or email us at hello@andalsoindia.com with your country details and we will help you with the same.
Can I cancel / update my order?
Orders can be cancelled any time before shipping. In such cases, refund will be processed through same mode within 10 working days.
Once the product is shipped out, we cannot cancel the order, only exchange. Please refer to our refund and exchange policy for more details.
How can I track my order?
You’ll receive a tracking number via email once your order is shipped with the carrier name and tracking details.
What is your shipping fee?
Prepaid orders within India have free shipping.
COD orders are charged Rs. 150/-
Express orders (only prepaid) are charged Rs. 150/-